Still no PR Card

So, on 18th April, I used the CIC address notification service. The current processing time for first time PR cards is 46 days, which means I should have received it a couple of weeks ago!

The CIC website says “If you live inside Canada and if it has been longer than the time shown above since you applied, please contact the Call Centre”. However, wven though I’m not currently in Canada, I was able to use a VOIP service to call the number :)

After a LONG phone menu and a nice “our current wait time is 8 minutes” announcement (British call centres take note!), I got to speak to an agent. She looked up my file and said that the PR Card was “held as undelivered” back in January, but they did have my new address, so she wasn’t sure why it hadn’t been sent out yet. After putting me on hold, she confirmed that she’s put in a request for the card to be sent out again and I should get it in 2-3 weeks (i.e. when we’re in Vancouver for our summer holiday!).

The agent also mentioned that my deadline for applying for this first card was 11th July and, after that, I’d have had to reapply. This wouldn’t be the end of the world, but it would cost another $50 and I’d need more passport photos and documents certified.

Keep your fingers crossed!