PR card success

And only 34 months after I activated my permanent residency!

To be fair, the biggest hold-up was getting the first card, in my maiden name.

However, I did apply for the updated card with my married name way back in January and I asked for urgent processing, as I was going back to Scotland for a wedding in February. They wanted me to have an appointment to pick up the card – rather than just posting it to me. Probably just as well, as my appointment letter was delivered to someone else! Apparently, two letters got grabbed and put in the same envelope, so the first I heard of it was a very apologetic letter from the CIC, with an appointment date in April.

Unfortunately, this was right in the middle of a period of lots of travelling for work, so I couldn’t make the appointment and the CIC said that the Vancouver office’s policy is to reschedule for six months after the missed appointment.

I was considering just buying a cheap or refundable train ticket and trying for urgent processing again, but then another Scottish wedding invitation came through, so I had real flights to use :)

I faxed everything to the Vancouver office on a Friday afternoon, on Monday they called to arrange a time with me and I collected my card on Tuesday. Hurrah!

It’s actually worked out quite well, as my first PR card ran from my landing date, so it would have expired in 2016. However, I won’t need to replace this new one until 2019 and (hopefully) I’ll be a citizen by then!

Even more cards

And now I’ve got my healthcare card too! I was told to chase them after 30 days, but the card arrived less than three weeks since going to the ICBC office.

I’ve also sent off my PR renewal form – to get a replacement card with my married name instead. As I’ve got a PR card now, there’s no great rush for it, but we’re going back to Scotland for a wedding in February, so I’m using the “urgent processing” method to try to push it through :)

If it doesn’t arrive in time, I’ll just use my existing card – with our marriage certificate and all my other ID just in case.
And then, hopefully, that's it – until it comes to applying for citizenship!

Happy New Year (and happy new PR card!)

Over two years since my landing trip, I finally got my PR card.

I became a permanent resident in November 2011 and gave them Tim’s sister’s address for posting my PR card. According to the CIC call centre, they tried to deliver it three times, but there was no indication why it didn’t happen – the address they had was correct, but they didn’t leave a missed delivery card or speak to anyone at the house.

Earlier this year, I got a letter with an appointment to pick up my PR card in person (and the letter was delivered to the house, so the address was definitely correct!), but it was scheduled before we moved over. After several calls and faxes, and even going to the office and speaking to the receptionist, I finally got a rescheduled appointment at the end of December.

We arrived really early, but the waiting room was pretty full already and, even though people were dealt with fairly quickly, I was seen half an hour after my appointment time.

The appointment letter said to bring various bits of documentation and that they might question me about meeting my residency requirements, so I took along a copy of our lease and my employment contract, just to show we’re here for the long haul!

Of course, after doing all that and all the fuss we had to get to this point, I was dealt with in two minutes. I handed over my passport, COPR, BC driver’s license and marriage certificate, she asked if that was us living here permanently now and I walked away with my shiny new PR card :)

We immediately went to the ICBC office and explained the situation about needing my healthcard. I was served by the same woman as before, so it was hilarious to hear her say “ooh yes, someone made a mistake there” when I explained that I’d been sent my driver’s license even without showing my PR card. Apparently, there’s no card request on my file, so she made a new one and took my photo again (thank god – the last one was awful!). I should get my card within 30 days, but I’ve at least got a client number etc, so can call them to chase it up.

So the next thing to do is get a PR card with my married name! If I’m able to apply without sending the card back, I’ll do it now. Otherwise, I’ll wait until after our trip back to the UK in February.

Finally! Appointment to pick up PR card

Well, after my ranty post the other day, I got home yesterday to a letter from CIC with my rescheduled appointment to get my PR card. And even better, the appointment is actually when I’m off work for the festive season, so I won’t even have to take time off.

It was a pretty scary looking letter though – printed on red paper and basically looking like the bailiffs were after me.

For the first time, it doesn’t have my client number written on it. I’m definitely going to ask about that when I go in – do I have my own number or am I correct in using the number I’ve always used, which is on all of their correspondence to me, but the call centre has said is actually Tim’s?

And it was sent to our house, so I think that might be everything away from Tim’s sister’s address now.

Once I've got the PR card, I'll be able to get my BC Services Card (without being cheeky and using my driver's license as ID), then the next thing is to get a card with my married name on it.

Full text of the letter:

Blog time

Just in case you were wondering why all my earlier posts were written really early in the morning – I’ve changed the blog’s timezone to Pacific Standard Time (GMT-8), but it’s changed all the old posts too :)

First 100 days - part two

Okay, so technically the title should be 110 days now!

PR card

• To be honest, I’m pretty p*ssed off about the whole PR card thing – I still don’t have it!
• I really wish that I hadn’t bothered giving them an address back in 2011 and had just applied for my card when we arrived in August, as the current processing times mean they’d have sent the card by now!
• So the last update was that I was given an appointment to pick up my card from the CIC, but I wasn’t in the country then. The CIC call centre said that the appointment would be rescheduled automatically and suggested that I fax the office if I wanted to tell them when I was arriving etc.
• As expected – no response! When we arrived in Vancouver, I phoned the call centre again and was told again to just wait for a rescheduled appointment. We even went to the office where the appointment would be to see if they could give me a new date, but the receptionist just said I had to wait.
• 180 days passed and I phoned the call centre again, as the original letter said that my card would be destroyed if not picked up by this time. They checked my file and said that there was no note of the card being destroyed, but this time the guy said he would put a note on the system for the PR card office, to explain the situation.
• I have to phone them again in a month to see if the office has responded to the note. Unfortunately, the “month” falls right in the middle of the festive period, so I predict a LONG wait on the lovely hold music :(
• Additionally, we’re actually going back to Scotland in February for a wedding, so if the next phone call doesn’t work, I’m giving up on my original card and doing the urgent processing procedure instead.
• I was at least able to give them my new address, so there shouldn’t be any more confusion about delivery (Tim is working from home, so there’s always someone in!).
• I’m slightly concerned that they couldn’t find me on the system to begin with. I gave the client number that is on all of their correspondence and that they’ve always accepted, but this guy said that it was Tim’s client number, not mine. I wonder if this is maybe part of the problem?

Driving license

• In happier news, it's really easy to swap your UK license for a BC one! You just turn up at an ICBC office, take a number and wait for a free member of staff. They ask a few questions about what you want to do, confirm your identity, do a vision test, take payment, then ask you some simple safety questions.
• Note that the safety questions are done after the payment and the woman that served me even said “don’t worry, you can’t fail these”! Basically, they just want to highlight a couple of key issues, like not overtaking a school bus.
• They also take your photo, which is used for both your driver’s license and your healthcare card.
• The only issue I had was that their list of accepted identification doesn't allow anything international as "primary" ID. This meant I could only get a temporary paper driver’s license until my PR card came through.
• When this temporary license expired after a month, I went to another ICBC branch and explained the situation. The woman there was very helpful and issued me a temporary license that wouldn’t expire until January, so I wouldn’t have to keep coming back.
• As I explained above, I still don’t have my PR card, but I think the helpful woman must have pressed the wrong button on her computer, as my proper driver’s license appeared in the post a few days later!

Healthcare

• Canada is better than the US, but not as awesome as the NHS – you have to pay for the Medical Services Plan, but it’s not much and employers often cover the costs.
• However, coverage doesn’t start until three months of residence, so we got 90 day migrant insurance from CanadaSure to cover us.
• Now, I say three months, but it’s actually two months, plus the remainder of the month that you apply in. We got the form completed and sent off on August 29th, so our coverage started on November 1st.
• But your BC Services Card is tied into the driver’s license process, so I can’t get my card until I show ICBC my PR card. However, I’ve got my driver’s license now(!), so I phoned BC Services to see if they’ll release my card. Wonderfully, they can’t even find me in the system and they asked me for a slip that ICBC should have given me, with a “client code” on it. I don’t think I’ll get the “slip” until I’ve proved my ID (even though I’ve been sent my driver’s license!), so I’m technically without healthcare.
• I can just pay for stuff if I need it though – I was ill when we were living downtown and just went to a walk-in clinic. I could have claimed the money back from CanadaSure, but it was only $5 or so over my deductible, so seemed a bit pointless! I do worry that I’m going to end up in a car crash and Tim has to fight for the coverage that we’re already paying for.

First 100 days - part one

Well, we've now been living in Vancouver for 100 days, so it's well past time for a bit of an update! It seems like only yesterday that we were packing up our life and flying over here, but, weirdly, it also feels like we've been here a lot longer.

We actually blasted through a lot of the admin-type tasks in the first week, while others are still ongoing - the joys of CIC bureaucracy.

So, list time!

Flight

• We flew with Canadian Affair - so much cheaper than the other options, even with upgrading to a Club seat.
• I'm glad that I got the Travel Document, as I was asked if I had one when our passports were checked in Glasgow. Whether not having one would have caused a problem, I don't know, but I was very pleased to just be able to flash it at them, then head through to security :)

Apartment

• We rented an AirBnB apartment for our first month - right downtown so we could walk everywhere. I highly recommend doing this, rather than being in a hotel. I felt that we were starting to actually live here, rather than being on vacation. And even though my first few trips to the supermarket totally freaked me out, I did like being able to cook in my own kitchen.
• The only issues we had were that the apartment was really set up for people on much shorter stays. For example, the cupboards were pretty much all full, so there was nowhere for our stuff to go! If you were staying for a fortnight, no problem - and the pantry essentials would have been handy. For two people with three suitcases each, who wanted to be able to do a proper shop, not so much!
• Also, while the late summer weather was gorgeous, the apartment got roastingly hot. Luckily, there was a balcony to sit out on and we took advantage of the seawall being so nearby.
• And I'm glad that we spent some time living the downtown life - it confirmed that we wanted somewhere a bit larger and much quieter!

Mobile phone

• Pretty much the first thing we did was to get our mobile phones organised. We were planning to just get Canadian SIM cards, but my iPhone was too old for the network we chose, so I ended up with a new Android (it's a hard life!).
• We got a really good package with all inclusive phone, texts and data. Voicemail is a bit weird though, as it's treated like a fancy extra, rather than as a standard thing.
• Tim also set us up with our own UK VOIP numbers, so friends and family can call a local Aberdeen number and it goes straight to our phones.

SIN

• Getting a Social Insurance Number (i.e. the Canadian equivalent of National Insurance, required for getting a job) was probably the simplest thing I had to do.
• Walk in to a Service Canada office with your identification documents, ask for a SIN, complete some forms and walk out with your number!
• The plastic card was posted out a week or so later.

Bank account / credit card

• Setting up bank accounts and credit cards was fairly simple too - helped by the fact that Tim's sister works for a bank over here and was able to speak to the new account people for us initially :)
• However, as we didn't have credit scores in Canada, we did have to put down security deposits for everything, but we'll get the money released in a year.
• The Canadians really don't do free banking, but the accounts we've got are actually only $7 a month and that's just if your balance drops below a certain amount - I think I can cope with that.
• There was quite a lot of "right, so how does that work then?" when we were setting up the accounts, as they do things very different here! Like being able to access your account in a branch by just telling the cashier your account number and your password - no bank card required!

We've done a lot more, but that'll do for now!

I should add that it really helped us to be able to use Tim's sister's address and phone number for everything - it was like we had a "permanent" address immediately and were able to sign up for stuff straight away, then update our details later. If we didn't have her, I guess we'd have had to use the rented apartment address, but we would have had to explain to the owner, get access to the mailbox while we were there, then get him to forward things on once we left.

Also, I filled a decent-sized travel wallet with all of our important documents (passports, my COPR form, our marriage certificate etc) and took it out every time we went to do something else. It may have seemed like overkill, but there were some times that it helped to be able to just lay everything out on the desk. For example, rather than having to explain "okay, we applied for sponsorship when we were just living together but we've since got married so my surname has changed, my PR card hasn't arrived yet, my first names are too long for the space on the COPR" etc!